GreenCell Mobility is seeking an entrepreneurial and results-driven Growth Head - Sales & Distribution to spearhead our market expansion and revenue growth across India. This strategic leadership role will be accountable for designing and executing innovative sales and distribution strategies for our electric mobility services (B2C & B2B), leveraging digital visioning, market insights, and a strong focus on customer experience to achieve significant top-line and bottom-line profitability.
Key Responsibilities:
- Growth Strategy & Execution: Develop and execute comprehensive short-term and long-term growth strategies for sales and distribution channels in line with overall business objectives.
- Market & Digital Visioning: Combine design thinking and industry expertise to create digital interventions and infuse technology to humanize customer experience and reimagine possibilities for electric mobility users.
- Marketing & Brand Building: Create and implement a robust marketing plan that balances strategic brand building, mid-term lead generation, and quick-win initiatives to achieve aggressive targets.
- Data-Driven Decision Making: Champion the use of data and analytics for informed decision-making, measuring marketing and sales effectiveness, and fostering a culture of structured experimentation and iteration to drive continuous growth.
- Sales & Channel Management: Drive B2C & B2B sales and channel management, optimizing performance across various segments and partner ecosystems.
- P&L Accountability: Engage proactively with cross-functional stakeholders across the enterprise to boost top and bottom-line profits, generate new business, and grow existing revenue streams.
- Key Account Management: Act as a trusted advisor to key clients, focusing on growing revenue and deepening relationship management with them.
- Volume & Market Share: Ensure the achievement of overall sales volumes and market share targets across all segments of GreenCell Mobility's business.
- Strategic Sales & Marketing: Devise complex sales and marketing strategies aligned with organizational vision and mission, developing new market segments focused on augmenting revenue and achieving profitability.
- Operational & Network Optimization Knowledge: Possess sound knowledge of operations management, network planning, and optimization to ensure seamless sales and distribution.
- Business Planning & Analysis: Handle tasks such as business planning, forecasting, and data analysis, implementing insights in line with future product requirements and client-end systems to realize operational efficiencies.
- Risk Management: Proactively de-risk execution of sales strategies and manage vendor contracts effectively.
- Customer Experience Focus: Drive excellence in customer experience, leveraging insights from call centers and Net Promoter Score (NPS) to continuously improve service.
Preferred Candidate Profile:
- Experience: Proven experience in achieving business goals in a highly competitive environment, with outstanding knowledge of both technical and business aspects of sales and distribution. Experience with bottom-up SaaS startups is a plus.
- Leadership & Team Management: Proven ability to lead and motivate teams, work independently/cooperatively as part of a global team to meet customer objectives and deadlines, and comfortable interacting with multiple levels of the organization.
- Networking & Partnerships: Skilled networker who builds strong personal relationships with partners, customers, and advocates. Experience partnering with diverse cross-functional teams to deliver critical business outcomes.
- Creativity & Innovation: Skilled at brainstorming newsworthy ideas and generating market buzz.
- Commercial & Analytical Acumen: Strong commercial skills with acute business acumen and high analytical capabilities.
- Communication & Negotiation: Strong communication skills and expert negotiation skills, including contract negotiations.
- Regulatory & Compliance: Experience in networking with government bodies and state transport undertakings. Adept at ensuring compliance with various statutory regulations pertaining to day-to-day fleet operations and managing legal issues related to the company's business.
- Performance Management: Strong capabilities in performance management to drive team and individual results.
