Group Account Manager

Please note:

We value stability and long-term growth. Candidates with a pattern of frequent job changes, especially when driven solely by salary increments, are discouraged from applying.

Role Description

This is a full-time, on-site role for Group Account Manager at VOLUME. The role will involve managing existing brand accounts end-to-end while also taking ownership of new inbound business opportunities as and when they arise. You will work closely with strategy, creative, digital, and client-servicing teams to ensure strong brand thinking, seamless execution, and smooth onboarding of new clients.

Responsibilities

• Manage assigned brand accounts and act as the primary point of contact for clients.
• Understand client briefs and translate them into clear brand and communication strategies.
• Collaborate with strategy, creative, and production teams to deliver integrated campaigns across digital, print, and AV.
• Ensure brand consistency and quality across all communication touchpoints.
• Lead client presentations, reviews, and ongoing brand discussions.
• Track project timelines, deliverables, and ensure smooth coordination across teams.
• Support planning, execution, and evaluation of brand campaigns.
• Conduct market, consumer, and competitor research to strengthen brand recommendations.
• Take ownership of inbound leads when they come in and lead initial brand conversations.
• Work with internal teams to prepare pitch decks, proposals, and credentials for new business.
• Support leadership in closing new opportunities and ensure smooth handover into servicing.
• Build long-term relationships with both existing and new clients.

Qualifications

• 5+ years of experience in brand management, account management, or strategy roles (agency experience preferred).
• Strong understanding of branding, integrated marketing, and communication planning.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to manage multiple brands and projects in a fast-paced environment.
• Strategic thinking with strong attention to detail and execution.
• Comfortable handling client conversations and pitch discussions.
• Proactive, organized, and ownership-driven.

Company

VOLUME is a branding-first creative agency driven by strategy, design, and storytelling. We operate at the intersection of purpose, human insight, and creative expression to build brands that are meaningful, relevant, and future-ready.

Why VOLUME Might Be the Right Place for You

• You enjoy building and growing brands over the long term.
• You like balancing strategy, execution, and client relationships.
• You are comfortable taking on additional responsibility when new opportunities arise.
• You value learning, ownership, and working closely with senior leadership and creative teams.

Why VOLUME Might Not Be the Best Fit (Right Now)

• You are looking only for a pure sales or business development role.
• You prefer narrowly defined roles with no exposure to new business.
• You are seeking remote-only opportunities.
• You are driven mainly by title progression rather than depth of brand work.

Location:

Connaught Place, New Delhi, India