Job Description

Company Profile

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description

B.Sc. / BCA (2025 or 2026 pass-outs)
No prior experience required

Role Overview Provide first-level IT support to users, assist with device setup, basic troubleshooting, IT asset management, and workplace technology support.

Key Responsibilities

Support desktops, laptops, printers, and peripherals
Troubleshoot basic hardware, software, and connectivity issues
Assist with user onboarding and device provisioning
Log and track support tickets
Maintain IT asset inventory
Provide professional end-user support

Required Skills

Technical

Computer hardware fundamentals
Windows OS basics
Networking concepts (IP, DNS, Wi-Fi, LAN)
Microsoft Office and Teams
Basic troubleshooting skills

Soft Skills

Good verbal and written communication
Customer-focused attitude
Problem-solving mindset
Willingness to learn
Team player with positive attitude

Qualifications

Requires a two year degree or an equivalent combination of education and experience.Requires knowledge of data scopes, patch panels, modems, concentrators, associated terminals, and network management software. Solid analytical, interpersonal and communication skills required.