We are actively seeking an exceptional and strategically astute General Manager - Commercial to join our client's leadership team through Acme Services. This pivotal role requires an individual with deep expertise in the freight forwarding industry, specializing in pricing strategy, analytics, contract negotiations, and market positioning. The ideal candidate will be a dynamic leader capable of driving both revenue and operational efficiency by effectively leading cross-functional teams across Sales, Customer Service (CS), Operations (Ops), and Customs House Agents (CHA).
Key Responsibilities
- Commercial Strategy & Leadership: Spearhead the development and execution of robust pricing strategy and sophisticated analytics to optimize revenue and market share. Lead critical contract negotiations to secure favorable terms and drive competitive market positioning.
- Revenue & Efficiency Driver: Be directly responsible for driving significant revenue growth and enhancing operational efficiency across the commercial functions.
- Cross-Functional Team Leadership: Provide inspiring leadership to and effectively coordinate cross-functional teams spanning Sales, Customer Service (CS), Operations (Ops), and Customs House Agents (CHA), ensuring seamless collaboration and goal alignment.
- Industry Expertise: Apply extensive experience in the freight forwarding industry to navigate market complexities, identify opportunities, and implement industry-specific best practices.
- Performance Monitoring: Utilize data-driven insights to monitor commercial performance, identify trends, and make informed strategic adjustments.
Skills
- Expertise in pricing strategy, analytics, contract negotiations, and market positioning.
- Proven ability to drive revenue and operational efficiency.
- Strong leadership experience in guiding cross-functional teams (Sales, CS, Ops, CHA).
- Must have experience in the freight forwarding industry.
- Exceptional negotiation and communication skills.
- Strong analytical and strategic thinking abilities.
Qualifications
- Bachelor's degree in Business, Supply Chain, Logistics, or a related field; MBA preferred.
- Extensive experience in a senior commercial leadership role within the freight forwarding sector.
- Demonstrable track record of achieving aggressive revenue targets and improving operational efficiency.
