OverviewThe Deputy Director, Global Network Services, leads and mentors cross-functional teams responsible for Global LAN, WAN, & Wireless. This role drives digital transformation, network automation, and operational excellence across PepsiCo's global infrastructure, ensuring high availability, security, and performance for mission-critical systems.
ResponsibilitiesNetwork Strategy & Operations
- Lead SRE for global network platforms (LAN, WAN, Wireless, Hyperautomation).
- Drive NOC 2.0 and AIops initiatives, enhancing observability and incident detection.
- Implement self-healing bots and hyperautomated self-service for requests and changes.
- Bring in AI initiatives to drive agentic AI for network operation
- Oversee network transformation projects: zero-touch networking (SASE), OT-IT integration, WAN simplification, next-gen wireless.
- Ensure compliance with security, configuration, and governance standards.
Stakeholder & Vendor Management
- Manage relationships with IT teams, business partners, and service providers.
- Lead RFPs, vendor negotiations, and contract management for multi-million dollar projects.
- Review provider contracts for deliverables and compliance.
- Participate in vendor selection, contract compliance, and performance reviews.
Continuous Improvement & Governance
- Bring in DPMO and Six Sigma or similar practices to reduce incidents and improve service quality.
- Deliver productivity improvements and cost optimization initiatives.
- Plan and manage annual operating budgets ($25M+).
- Support IT governance, planning, and resource optimization.
Leadership & Team Development
- Build and lead high-performing technical teams across geographies.
- Promote DevOps culture, agility, and continuous improvement.
- Mentor and develop talent, fostering innovation and accountability.
- Align team efforts with PepsiCo's vision and values
QualificationsTechnical Requirements
Required:
- Bachelor's degree in Engineering, Computer Science, or related field.
- 14+ years in IT, including 5+ years in network infrastructure leadership.
- 5+ years managing cross-functional or outsourced teams.
- Expertise in WAN, LAN, cloud, and data center networks.
- Strong knowledge of SDN, SD-WAN, SASE, zero trust, micro-segmentation, and intrusion prevention.
- Proficiency in Ansible and python automation
- Experience with AWS, Azure, Cisco, Palo Alto, HP/Aruba.
- Proficiency in routing protocols (OSPF, BGP), IPv6, VPNs.
- Hands-on experience with high-speed campus/property networks and ISP diversity.
- Ability to produce technical documentation and network diagrams.
Preferred:
- Advanced degree (MS, MBA, etc.).
- 18+ years managing global network teams and large-scale deployments.
- Experience managing budgets over $15M and cost-reduction programs.
- Certifications (CCIE/CCNP Devcor, ITIL, Six Sigma).
- Experience with vendor RFPs, sourcing, and managed services.
- Strong communication and influencing skills across technical and executive audiences.
Management Competencies
- Vision-driven leadership and change management.
- Strategic planning and execution.
- Problem-solving and decision-making.
- Professional demeanor and resilience under pressure.
- Building cohesive, high-performing teams.
- Driving results through planning, monitoring, and accountability.
- Managing complex initiatives across global environments.
- Customer-centric mindset and stakeholder engagement.
- Global perspective and cultural sensitivity.
- Coaching and developing team members.
- Structuring teams and processes for scalability.
- Promoting continuous learning and innovation.
- Deep technical acumen and business alignment.
