Project Management: Oversee and manage global social media projects from inception to execution, ensuring alignment with business objectives and keeping agility as the priority
Technical Expertise: Utilize Sprinklrs listening capabilities to monitor brand sentiment and engagement, integrating insights into strategic recommendations
New Platform Initiatives: Identify and lead new platform projects that may be significant for future growth, staying ahead of industry trends. (Quora / Reddit etc.)
Market Insight Analysis: Analyze market trends and social media performance metrics to derive actionable insights and inform strategic decisions
Brand Health 3.0: Lead the BH3.0 project from a social media standpoint and drive adoption of net sentiment score as a metric for Brand health
Stakeholder Management: Collaborate with internal stakeholders to align social media strategies with overall marketing goals and objectives
Collaboration : Work closely with cross-functional teams, including countries, Business units
7+ years of experience in social media or digital marketing strategy or marketing communication
Excellent written and oral communication, with an aptitude to learn
