Global Social Media Analytics Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

• Develop, deploy, and own social media measurement and insights for BCG.
• Lead performance reporting and insights for BCG's social media, co-ordinating organic, paid and earned, across corporate pages, PA showcase pages, Local publishing, and personal profiles, to deliver both regular business reports and actionable insights for growth.
• Act as the go-to expert for social analytics tools used across the firm, notably Sprinklr, andmain point of contact with the vendors.

What You'll Bring

• 5+ years experience in social media analytics or similar role

• Highly collaborative

• Expertise in data processing, analysis, and visualization applications

• A good communicator, able to convey data insights to stakeholders of all seniorities

• Highly numerate, well versed in use of data tools and social measurement platforms

• Experience in social listening, audience measurement, and competitor benchmarking tools and methodologies
• A good understanding of BCG's thought leadership, C-suite audience and digital user behavior.
• Excellent communication skills, able to explain data insights accurately and clearly, and able to train and upskill colleagues.

Who You'll Work With

Market Insights, Performance and Analytics team in Marketing and Communications
Digital marketing
M&C Activation and Orchestration

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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