Role Summary
The Sales Manager will own the end-to-end sales funnel for Bhanzu's Learning Centers (primarily USA centers). This role includes managing a Bangalore-based sales team, driving leads to enrollments, and coordinating closely with Marketing, Center Operations, Teachers, and Tech teams to optimize conversions. 80% of the timings will be for the US zone.
Team : Bhanzu Learning Center, USA
Key Responsibilities
Sales Funnel Ownership
- Manage full funnel: Leads First Contact Demo/Assessment Follow-up Enrollment.
- Improve funnel efficiency (speed-to-lead, show-ups, demo completion, conversion %).
- Maintain high CRM (Salesforce) hygiene.
Team Leadership
- Lead and coach a team of Sales Executives.
- Set and track daily/weekly targets.
- Conduct call audits, training, and performance reviews.
Cross-Functional Coordination
- Marketing: Align on lead flow, communication, campaigns, and feedback.
- Center Teams (USA): Coordinate walk-ins, pitches, and parent engagement.
- Teachers: Schedule and ensure quality of demos/assessments.
- Tech/CRM: Support system improvements, data management and ensure smooth operations.
Reporting & Insights
- Deliver daily/weekly funnel reports and performance dashboards.
- Highlight conversion bottlenecks and drive actionable improvements.
Requirements
- 48 years of experience in inside sales/admissions; team management experience required.
- Strong understanding of structured sales funnels & CRM (Salesforce preferred).
- Excellent communication and stakeholder coordination skills.
- Data-driven, process-oriented, and comfortable working in high-target environments.
- Willingness to work overlap hours with USA teams majorly.
Success Metrics
- Enrollment target achievement
- Funnel conversion rates
- Team productivity & quality
- CRM accuracy & process adherence
