Global Workforce Analytics and Planning is one of the key pillars within HR Transformation and Services mainly responsible for managing workforce analytics and planning globally. The purpose of the role is to act as technical analytics and data expert to HR and the business. Proactively developing insights which deliver business value, providing robust, outcome-focused analyses and the implementation of scalable products that enhance data-driven decision-making.
PRIMARY DUTIES AND RESPONSIBILITIES
Workforce Analytics
- Work on significant and unique issues where analysis of business situations or people data requires an evaluation of intangible variables and may impact future concepts, products or technologies.
- Identify the optimal sets of data, models, training, and testing techniques required for successful solution delivery on workforce analytics.
- Support workforce planning, forecasting, and talent analytics initiatives.
- Identify trends, patterns, and correlations in workforce data to provide insights and recommendations to HR and business leaders.
- Prepare and deliver regular and ad-hoc HR analytics reports for leadership and executives.
- Support HR Reporting and Data process governance initiatives with a focus on standardization and best practice sharing across key HR areas.
Collaboration and Tech Expertise
- Work collaboratively with the broader HR function and business to enable them to effectively utilize workforce insights to drive higher workforce performance. Adding business value with comprehensive data on turnover, employee demographics, ability to make data supported decisions globally, etc.
- Act as subject matter expert for all HR planning and analytics, partnering closely with senior HR and business leaders to understand their business challenges and develop appropriate analytics solutions.
- Communicate complex findings and technical concepts to non-technical stakeholders through visualizations, presentations, and reports.
- Collaborate with IT and HR system administrators to optimize HR technology and reporting tools.
Analytics And Technology
- Run, validate, and schedule SAP SuccessFactors reports using appropriate filters and runtime parameters. Ensure consistency, data quality, and timely delivery of scheduled outputs.
- Investigate the configuration of existing reporting assets across Table, Canvas, Story, and Advanced Reporting. Maintain clear documentation of logic, data sources, joins, permissions, and dependencies.
- Extend existing reports with new data fields, including cross-domain and compound objects. Refine filter logic, prompts, joins, and data-source relationships for improved accuracy and usability. Upgrade legacy reports to more scalable or performant frameworks when relevant.
- Translate complex business requirements into robust technical reporting specifications. Build new reports in SuccessFactors Reporting (Table/Canvas/Story/Advanced) ensuring full requirement coverage. Validate outputs with stakeholders and implement iterative refinements.
- Understand the OData API framework used by SuccessFactors and its relevance to reporting structures. Recognize how API endpoints map to reporting entities and support data extraction for downstream analytics. Collaborate with technical teams to ensure data consistency between in-application reports and OData-driven integrations.
- Advise business partners on reporting capabilities, constraints, and underlying data-model structures. Support downstream data usage in Excel, Power BI, SQL, and other analytics tools. Promote best practices for metadata, naming standards, and version control.
- Assist with audits of reporting access, Role-Based Permissions (RBP), and data governance controls. Ensure reports meet internal data privacy, retention, and access policies.
Minimum Qualifications
Education
- Masters degree in Human Resources, Business Analytics, Data Science, Statistics, or related field.
Experience
- At least 8 to 10 years of relevant working experience, ideally in workforce/HR/people analytics or any other business analytics area.
- About 3 to 5 years of Consulting experience is preferred.
- Strong presentation skills to communicate complex technical concepts to non-technical stakeholders effectively.
- Design and create interactive, presentation-style reports using charts, visualizations, text, and images to analyze real-time, cross-suite HR data for Senior Leadership team and Stakeholders.
- Multi-tasking and operating effectively in a fast-paced, client-oriented environment.
- Problem-solving and analytical thinking, with a strong attention to detail.
- Working collaboratively in a matrix organization, managing multiple stakeholders.
- Strong interpersonal skills, who showcases credibility and excels in a collaborative setting.
Skills
- Strong hands-on experience with SAP SuccessFactors Reporting (Table, Canvas, Story, and Advanced Reporting).
- Experience with SAP SuccessFactors Storytelling (Story Reports) is preferred.
- Good knowledge of GPDR law in the EU is an added advantage.
- Solid understanding of cross-domain data models, joins, and SuccessFactors schema behavior.
- Working knowledge of RBP structures and auditing practices.
- Proficiency with Excel; familiarity with SQL and Power BI is beneficial.
- Ability to translate functional needs into technical reporting solutions.
- Strong documentation and analytical skills.
- Excellent communication and presentation skills, with the ability to explain complex data insights to non-technical stakeholders.
