Global IT Project Senior Specialist – Design Operations

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Working within BCG's global Design Center of Expertise (Design CoE), you'll be a key part of the operations team, driving our demand & supply governance and supporting CoE programmes and operations. Reporting to the Design Operations Lead, you will be at the heart of enabling the tools and processes needed to support HOW Designers and Researchers work, so that they can focus on the WHAT. Combining business analysis skills with a passion for operations management, you will contribute towards generating a collaborative team (65) that works effectively to improve the design of digital products across 90+ Squads.

What You'll Bring

• Minimum of 5+ years relevant experience e.g. in a business analyst or operations role, preferably in a professional services firm
• Strong time management skills including the ability to multi-task. Must be able to keep multiple workstream moving with minimal direction
• Proven ability to work effectively on a distributed team delivering on high priority initiatives
• Proven experience supporting global projects in support of organizational change efforts

• Experience working with internal stakeholders and external vendors

• Strong command of Windows Office (particularly Excel and PowerPoint)

• Excellent English written and verbal communication skills

• Entrepreneurial spirit and comfort working within rapidly changing environment

• Flexibility needed towards work schedule and extra hours as related to global projects

• Professional, impartial, and independent attitude with a high degree of integrity

• BCG experience highly valuable

Who You'll Work With

• The whole Design CoE who are based across: UK, US and India

• Various roles across the Digital Product teams such as Directors, Portfolio Leads, Product Owners, other CoE members

• Other BCG teams outside of the Digital Product teams

Additional info

YOU'RE GOOD AT

You effectively manage timelines and priorities of multiple projects

• Can work independently and prioritize
• Comfortable with both planning and execution

You engage effectively in a global, cross cultural, virtual setting

• Communicate in a concise and clear way, both oral and in writing
• You thrive in a global, fast-paced, intellectually intense environment
• You have experience working and teaming in a virtual setting and across several different geographies

You have strong communication and interpersonal skills and an eye for operational efficiency

• Able to communicate effectively at all levels
• High level of maturity, initiative, self-motivation, resourcefulness, collaboration and empathy
• Leverage technology to achieve optimal outcomes

You have a strong customer and solution focus

• Able to anticipate, identify and solve critical problems and conflicts
• Able to help participants navigate BCG across systems and functions
• High degree of accuracy and focus on the detail
• High regard for integrity and confidentiality

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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