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Lead the design, implementation, and continuous improvement of DevOps and IaC pipelines using Terraform on GCP, integrated with Azure DevOps.
Own end-to-end delivery of infrastructure and application releases, change propagation, and production deployments.
Oversee monitoring, alerting, and observability across:
Network: VPC flow logs, firewall ingress/egress, latency, and DNS resolution
Infrastructure: VM/compute instance health, memory/CPU thresholds, autoscaling, IAM, and storage
Applications: Performance, error rates, response times, and transaction health using AppDynamics
Drive the setup and maintenance of observability dashboards and alerts, using tools such as:
GCP Operations Suite (Stackdriver) Logs, Monitoring, Uptime checks
Prometheus & Grafana Infrastructure and custom application metrics
AppDynamics End-to-end application performance monitoring (APM), user journey insights, and deep-dive diagnostics
Azure Monitor & Log Analytics Visibility into hybrid cloud resources
Implement and manage a 16x5 incident response model, including:
On-call rotation and coverage planning
Triage, escalation, and war room management
Incident communication and stakeholder updates
RCA documentation and preventive action tracking
Ensure documentation of runbooks, SOPs, and proactive health checks.
Track and report SLO/SLA compliance, error budgets, and availability KPIs.
Coach and lead the DevOps/SRE team on modern delivery practices and reliability engineering.
Collaborate with cloud architects, product teams, and security leads to ensure resilient and compliant delivery practices.
Required Skills & Experience
7+ years in IT, with 3+ years leading DevOps/SRE or cloud infrastructure delivery teams.
Strong experience with Terraform for automating GCP infrastructure provisioning.
Hands-on with Azure DevOps for CI/CD pipeline development and release automation.
Deep understanding of GCP services (GKE, GCE, IAM, VPC, CloudSQL, etc.).
Experience with AppDynamics for application performance monitoring (APM) and business transaction tracing.
Familiarity with infrastructure and network monitoring tools such as GCP Monitoring, Prometheus, and Grafana.
Proven ability to manage incident response processes in a 16x5 support environment.
Excellent communication, team leadership, and cross-functional stakeholder management skills.
Nice to Have:
Certifications: GCP Professional Cloud DevOps Engineer, Terraform Associate, or Azure DevOps Engineer Expert.
Experience in regulated domains like healthcare
Knowledge of security and compliance integrations in CI/CD (e.g., Veracode, Checkov).
Exposure to Kubernetes, service mesh, or GitOps-based workflows.
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.
Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).
With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.
Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.
Job ID: 133327453
