General Manager Quality

Position Title: Quality Manager

Location: Noida / Greater Noida

Reporting To: Plant Head / Business Head

Industry: Precision Manufacturing & Assemblies

We are a precision manufacturing organization engaged in CNC Machining, Sheet Metal Stamping, and Product Assembly, with critical processes managed through qualified third-party suppliers (Anodizing, Electroplating, Powder Coating, Welding, etc.).

We work extensively with American, Japanese, and Korean customers, where audit discipline, compliance rigor, and execution maturity are mandatory.

To lead end-to-end Quality Management, covering manufacturing quality, NPD, export compliance, overseas customer interface, and management systems. The role requires a hands-on quality leader with strong audit exposure and customer-facing confidence.

• Lead quality operations across CNC machining, sheet metal stamping, and assemblies
• Ensure implementation and adherence to control plans, SOPs, and inspection standards
• Drive reduction in rejection, rework, and customer complaints
• Ensure measurement system discipline and process capability

• Own quality deliverables from drawing freeze to SOP
• Support APQP, PFMEA / DFMEA, process validation, and risk mitigation
• Manage PPAP, FAI, and customer submission approvals
• Participate in cross-functional and customer gate reviews

• Hands-on exposure to:
• Mechanical Measuring Instruments
• CMM
• VMM
• Roundness Tester
• Plating Thickness Meter
• Own calibration planning, execution, compliance, and audit readiness
• Engineering Drawing Understanding

• Lead implementation, maintenance, and continual improvement of:
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• ISO 9001 – Quality Management System
• ISO 45001 – Occupational Health & Safety Management System
• IATF 16949 (preferred / exposure-based)
• Act as internal auditor / lead auditor for QMS and OHSMS
• Drive closure of audit findings, corrective actions, and system improvements
• Lead customer, third-party, and certification audits (on-site & virtual)

• Act as primary quality interface for American, Japanese, and Korean customers
• Lead virtual customer meetings, technical reviews, and escalation calls
• Present audit outcomes, 8D reports, and corrective action plans
• Support export-oriented documentation, traceability, and compliance expectations

• Manage supplier quality for outsourced processes
• Conduct supplier audits and capability assessments
• Drive corrective actions and continuous improvement at supplier end

• Lead structured problem solving using 8D, RCCA, CAPA
• Apply Six Sigma / Lean tools for defect reduction and process improvement
• Track effectiveness and prevent recurrence through system controls

• Lead, mentor, and develop quality engineers, inspectors, and operators
• Conduct training on quality tools, audit requirements, and customer standards
• Build execution discipline and accountability culture

• Manage quality deliverables as projects with timelines and ownership
• Coordinate with cross-functional and virtual global teams
• Track risks, actions, and milestones for NPD and serial production

• BE / BTech / Diploma in Mechanical or related discipline

• 8–15 years in manufacturing quality (CNC / sheet metal / assemblies preferred)
• Strong exposure to export-oriented manufacturing and overseas customers
• Experience handling system, customer, and certification audits
• Involvement in NPD programs and customer launches

• ISO 9001 / ISO 45001 Internal or Lead Auditor
• IATF 16949 Auditor exposure or certification
• Six Sigma Green Belt / Black Belt (added advantage)

• Strong shop-floor execution mindset
• Audit-ready, system-driven approach
• Confident communicator in global customer environments
• Data-driven problem solver
• Strong team leadership and training capability

• Audit-ready systems with zero major non-conformities
• Stable export-grade quality performance
• On-time PPAPs and NPD launches
• High overseas customer confidence
• A disciplined, self-driven quality organization