General Manager Operations

Job Description:

• Oversee multi-site operations across various service domains including catering, housekeeping, and facility management
• Ensure high standards of quality, regulatory compliance, and client satisfaction
• Lead and mentor cross-functional teams to meet operational goals
• Manage budgets, monitor expenditures, and ensure cost-efficiency
• Drive continuous improvement, innovation, and sustainability in operational practices
• Identify areas for growth and implement strategic initiatives for business development
• Foster a culture of accountability, performance excellence, and customer-centricity
• Collaborate with clients and internal stakeholders to ensure alignment on service delivery expectations
• Monitor KPIs and operational metrics to ensure consistent performance and optimization