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• Manage and lead all department heads (HODs) and hotel management team
• Conduct regular meetings and briefings with departmental teams
• Ensure compliance with SOPs, policies, and service standards
• Handle customer complaints and implement service recovery processes
• Lead key initiatives including refurbishment, audits, and capital projects
• Prepare and manage annual budgets, marketing plans, and financial forecasts
• Monitor daily business reports and take strategic decisions accordingly
• Ensure revenue targets and guest satisfaction goals are achieved
• Maximize hotel revenue through pricing strategies and yield management
• Oversee procurement of supplies and vendor management
• Drive cost optimization and profitability improvements
• Participate in hiring and developing key staff members
• Manage corporate client relationships and support new client acquisition
• Coordinate with sales teams for business development and revenue growth
• Ensure audit compliance and maintain operational quality standards
• Lead business planning and implement long-term growth strategies
Our clients says we are a team of amazing designers and developers who have produced stunning websites / apps and got the best rankings through internet marketing activites for their business online. we believe no client and project is same and we approach all our projects the same way. Through the years all our clients have replied on us to give them the best solution which works for their business and we are glad to say that we have not yet failed in doing so. we continue to improve and grow to make sure our clients gets the best of the internet world. We do IT.
Job ID: 145787725
