Job Description
Job Summary
The General Manager
Facilities Management will be responsible for end-to-end management of all residential and commercial properties owned or managed by the company. This includes maintenance & facilities management, staffing, vendor oversight, compliances, managing electrical system, plumbing, fire installations, operational efficiency, tenant satisfaction, budgeting and maximizing asset value, etc.
This role is both strategic and hands-on, ensuring properties are well-maintained, compliant, cost-efficient and positioned for long-term value creation.
Key Responsibilities
Ensure smooth and uninterrupted operation of all properties
Maintain high asset uptime through effective preventive maintenance
Achieve high tenant satisfaction and retention through service excellence
Plan, control and optimize facility operating budgets and CAM costs
Manage and monitor vendors to ensure Service Level Agreements, safety and quality compliance
Ensure full statutory, regulatory and fire & safety compliance
Maintain high standards of hygiene, safety and property aesthetics
Lead, develop and retain an effective facilities management team
Team productivity and performance metrics
Drive asset value enhancement and lifecycle optimization initiatives
Provide timely MIS, reporting and operational insights to management
Property uptime & asset condition (minimal breakdowns, preventive maintenance adherence)
Cost optimization against approved facility budgets
