Introduction
At IBM Corporate Headquarters (CHQ) and Other Functions, diverse teams such as marketing, finance, legal, operations, HR, and more work together to keep IBM moving forward. These functions play a vital role in solving complex challenges, supporting our clients success, and creating collaborative environments for IBMers worldwide. Working in CHQ and Other Functions means contributing your expertise to a global network that values teamwork, problem-solving, and innovation. You'll have opportunities to grow your career while helping IBM operate with excellence and scale its impact across industries. With a culture that emphasizes learning, inclusivity, and career development, IBM offers the platform to apply your skills where they matter most. At the heart of our business.
Your Role And Responsibilities
The GDN Team Lead will be responsible for managing a team of recruiters, driving hiring strategy, ensuring delivery against business demand, and maintaining high standards of stakeholder management, candidate experience, and process excellence. This role requires a strong mix of people leadership, operational excellence, and business alignment.
Key Responsibilities
Team Leadership & People Management
- Lead, mentor, and motivate a team of Selection Specialist to achieve hiring targets.
- Conduct regular performance reviews, coaching sessions, and skill development.
- Ensure accountability, ownership, and high team morale.
- Manage workload distribution and resource planning.
Hiring Delivery & Operations
- Own end-to-end recruitment for critical and positions.
- Drive weekly monthly, quarterly, and annual hiring targets.
- Monitor key recruitment metrics like:
- Time to Hire (TAT)
- Offer to Join Ratio
- Candidate Dropouts
- Hiring Quality
- Ensure adherence to recruitment process and compliance.
Stakeholder Management
- Partner closely with hiring managers and business leaders.
- Set realistic hiring expectations through market intelligence.
- Provide regular hiring updates, dashboards, and escalation support.
Process Excellence & Automation
- Identify gaps in current hiring processes and suggest improvements.
- Drive adoption of ATS/HRMS tools
- Support automation, reporting, and hiring audits.
Required Technical And Professional Expertise
- Experience Required: 10-15 Years
- Strong leadership & people management skills
- Excellent communication & stakeholder handling
- Deep understanding of end-to-end recruitment lifecycle
- Data-driven decision-making
- High ownership and business orientation
- Experience with ATS tools
- Ability to handle pressure, escalations, and tight deadline
Preferred Technical And Professional Experience
- MBA/PGDM in HR or related field
- Experience in Tech & Non-Tech hiring
- Exposure to Global / India Hiring Models
