Job Summary:
- Conduct basic problem-solving and analysis while learning the business.
- Provide research, analytics, and documentation support for Managed Accounts under guidance from senior team members.
- Offer technical analytical support for AI/BI reporting tools used within the organization.
Job Responsibilities:
Managed Accounts Support:
- Develop a strong understanding of the clinical operations landscape and Managed Accounts model.
- Track account performance metrics including Gross Awards, Pipeline, Revenue, and Operational KPIs.
- Assist in developing standardized tools and templates to support account planning and performance management.
- Provide research, analysis, and presentation support for strategic account initiatives.
Partnership Management Support:
- Administer and report on Learning Management System (LMS) activities.
- Prepare and track governance meetings.
- Support partner engagement and documentation.
- Design, set up, and launch surveys, newsletters, and other communications.
- Respond to ad-hoc analytical requests, including bid proposals and internal reporting needs.
Reporting & Analytics Enablement:
- Design and build AI/BI solutions to support internal and client-facing reporting.
- Support operational data platforms, including Synopsis Rewired and other reporting systems.
- Assist with technical documentation and continuous improvement of reporting solutions.
Qualification Requirements:
- Fresh Engineering graduate from a premier institute (IIT preferred) or experienced professional from top consulting firms with proven data analytics and market research experience.
- Strong proficiency in MS Excel and reporting tools such as Power BI or Tableau.
- Self-motivated with strong research, team-working, analytical, and problem-solving skills.
- Ability to manage multiple priorities effectively.
- Strong written and spoken English communication skills.
Nice to Have:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and email.
- Experience with SQL and DataBricks platforms.
