About Willis Towers Watson
Our distinct, connected perspective across talent, assets and ideas unlocks potential for our clients.
While many just look at mitigating the downside, we see how a unified approach to people and risk
is a path to growth.
Powered by market analytics and behavioral insight, our integrated teams reveal hidden value
within the critical intersections of our clients organizations. We design and deliver solutions that
manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and
strengthen institutions and individuals.
Job Summary
As a supervisor in the actuarial support team in India, you will be responsible for supporting diverse
projects and teams. You will need good numerical and communication skills, the ability to plan work
effectively and a strong desire to solve complex situations. You will learn what we do for our clients as
you build strong working relationships, participate, and actively engage in training sessions, developing
valuable skills from day one. You will have the opportunity to oversee a diverse team of pension analysts
and technical reviewers, provide performance guidance as needed and act as a coach, mentor and role
model for team members.
Principal Duties/Responsibilities
Operations Management / Operational Effectiveness
Support team members to deliver superior, consistent project management for assigned
clients.
Develop and manage project plans and budgets involving multiple workflow streams and client
teams
Serve as the day to day project lead, ensuring the progress of the team against established
objectives, budget, timeline, deliverables and quality standards
Serve as primary contact to stakeholders on delivery of services
Develop a trusted advisor relationship with stakeholders through effective communication and
efficient, quality execution of projects.
Contribute to the development of new tools and approaches
Identify opportunities to enhance quality and/or improve processes to reduce costs
Leverage resources to produce quality deliverables on time and within budget
Prioritize and organize work on a daily basis according to business priorities
Manage workforce efficiently through peaks and troughs in the business cycle
Develop good understanding of the technical aspects of the process
Facilitate smooth knowledge transfer within the team via well documented and updated
training materials
Develop technical training expertise within the team
People Management / Development
Provide direction and guidance to the team on a day to day basis
Set objectives for direct reports and conduct regular appraisals
Communicate regularly with team members via team meetings
Manage and delegate work fairly and effectively within the team
Develop individuals to their full potential
Identify and develop leadership qualities in individuals and groom them for the next level
Responsible for managing attrition and absenteeism in the team
Undertake succession planning for critical roles in the team
Required Qualifications, Skills, Knowledge, Experience
Qualifications:
Any Graduate or Postgraduate
Experience:
Minimum 2+ years of experience of leading and managing team, performance management.
Successfully managing multiple projects and producing quality deliverables on time and within
budget.
Retirement work experience preferred.
Skills:
Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)
Detail oriented
Ability to ask the right questions and seek help where appropriate; good problem solving ability
Sense of accountability; owning one's work and taking pride in it
Ability to organize, set priorities, work independently and complete multiple projects within
established deadlines
Strong written and verbal communication skills and a demonstrated ability to interact with
colleagues at all levels
Strong client service orientation
Strong analytical and interpretational skills including ability to draw conclusions and identify
trends from data in a logical, systematic way
Strong leadership qualities
