Role Overview
We are seeking a highly experienced SAP Master Data Consultant with deep expertise in Customer Master Data Management, Data Quality, and Governance. The ideal candidate will have over 10 years of experience working with SAP ECC/S4HANA, with a focus on O2C, customer data standards, and data quality frameworks. This role requires close collaboration with business and technical stakeholders to define, implement, and maintain best-in-class data quality practices.
Key Roles and Responsibilities
1. Stakeholder Collaboration & Business Engagement
- Participate in data quality implementation discussions with business stakeholders
- Contribute to architecture discussions for the Data Quality (DQ) framework
- Collaborate with O2C, Tax, Trading Partner Finance, and Logistics teams to gather and define business rules
- Provide clear business requirements to BODS/LSMW teams for data loading
- Review and track exceptions from data quality rules; incorporate logic into tools
- Capture and maintain stakeholder sign-offs at critical project stages
- Drive continuous improvements in data standards, DQ rules, and maintenance processes in collaboration with MDM and business teams
2. Data Quality Rules & Standards Definition
- Define and document DQ rules aligned with business and compliance needs
- Translate business logic into technical rules for tool development
- Support implementation of DQ rules in profiling and cleansing tools
- Validate DQ rule outputs and communicate findings effectively
3. Data Profiling, Cleansing & Monitoring
- Design and maintain data quality dashboards and exception reports
- Analyze customer master data profiling results and recommend cleansing strategies
- Support and implement a scalable Data Quality Framework
- Conduct root cause analysis and propose system/process improvements
- Perform pre- and post-validation checks for data cleansing and migration activities
4. Customer Master Data Management (SAP)
- Manage customer master data directly in SAP where automated tools (e.g., BODS) cannot be used
- Ensure accuracy, consistency, and completeness across SAP customer records
- Lead initiatives to identify obsolete data and define deactivation rules
- Monitor the full lifecycle of customer master records (create, change, extend, obsolescence, delete)
5. Data Migration, Integration & Tool Support
- Collaborate with IT and project teams on data migration, validation, and cleansing during SAP rollouts or enhancements
- Translate business processes into functional specifications for MDM enhancements
- Recommend process and system changes to enhance data governance and quality
Required Skills & Qualifications
Core Experience
- 10+ years of hands-on experience with SAP Customer Master module
- Strong command of SAP O2C (Order to Cash) processes, T-codes, and data fields
- Proven experience in creating, maintaining, validating, and cleansing customer master data
Domain Knowledge
- Familiar with industry-specific processes related to:
- Credit Management
- Intercompany Trading
- Trading Partner Finance
- Tax Configuration
- Deep understanding of customer master lifecycle: creation, extension, change, obsolescence, and deletion
Data Quality & Governance
- Expertise in defining, documenting, and enforcing data quality rules and standards
- Experience in data profiling, cleansing, and remediation
- Ability to perform root cause analysis and suggest preventive strategies
- Skilled in maintaining data dictionaries and business glossaries
Tools & Technologies
- SAP ECC / S/4HANA
- SAP SD / O2C
- SAP BODS (BusinessObjects Data Services)
- SAP LSMW, including field mapping and batch input methods
- SAP SE16N, SQVI, and custom reporting
- Reporting & analytics tools: Excel, Power BI, Tableau, SAP IS
- Experience with DQ tools, dashboards, and exception tracking
