Key Responsibilities
- Maintain and enhance existing .NET-based web applications
- Identify, debug, and resolve production issues and bugs
- Implement small enhancements and improvements in live systems
- Handle production incidents and application downtime efficiently
- Act as the first technical point of contact for client escalations
- Execute deployments and ensure backups and rollback readiness (as per defined processes)
- Communicate clearly with internal teams and clients during issue resolution
- Maintain basic technical and operational documentation
- Support and guide junior developers and interns
About Company: mPass provides visitor and queue management solutions to streamline check-ins and enhance security. Their key offerings include mPass visitor management, a self-check-in system for seamless guest handling, and mPass queue management, a virtual queue system for efficient customer flow. With a presence in 15+ cities, mPass has managed over 600K visitors and serves clients such as Abbott, CarDekho, and the Government of Rajasthan.
