FSQ Supply - Salesforce Analyst

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

About General Mills

We make foodthe world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

Job Overview

Function Overview

In partnership with our cross-functional par tners, ITQ innovates and develops products that meet the ever-changing needs of our consumers and enables long-term business growth. We identify and develop technologies that shape and protect our businesses today and into the future. ITQ operates across three organizations: Global Applications, Capabilities COEs, and Shared Services & Operations

For more details about General Mills please visit this

Purpose of the role

The FSQ Supply Business Analyst is a critical role to partner with internal General Mills teams and external suppliers and manufacturing partners to drive efficient and effective management of essential supplier documentation, overseeing reporting and analytics needs, and managing projects for both existing and future-scope processes, digital capabilities, and tools.

The FSQ Supply Business Analyst will sustain and improve documentation processes for external suppliers and manufacturing partners. This role will also leverage data + analytics to ensure operational excellence and identify trends and opportunities for future enhancements. The successful candidate will serve as a key liaison between internal General Mills teams and external partners, ensuring data accuracy and operational efficiency across our supplier network.

Key Accountabilities

• Request / retrieve critical supplier documentation (3rd part audit reports, etc.) from GMI suppliers and ESC manufacturing partners and upload in GMI Systems
• Upload / maintain critical GMI paperwork (FSMA documentation, site management documentation, etc.)
• Send out Critical GMI documentation to GMI Suppliers (Specifications, etc.)
• Review Supplier Metrics / Data for accuracy
• Maintain Supplier Account Information
• Sustain and improve metrics, reports, tools, and dashboards used to manage Supplier data
• Develop, sustain, and improve standard work procedures and training documents
• Other duties as assigned.

Minimum Qualifications

• Bachelor's degree in a technical field
• 2+ years of related experience
• Data and analytics experience
• Proficiency in MS Office (Excel, Word, and Power Point)
• Preferred prior experience with local and remote / virtual teams
• Able to follow standard work and flex approach to quickly adapt to meet business needs
• Fluent in English (written and verbal)
• (if remote) able to travel to Mumbai on occasion
• Able to flex their schedule to connect with global teammates in other time zones

Preferred Qualifications

• Food Manufacturing experience
• Salesforce programming experience (Reporting and Dashboard development)
• Passion for data accuracy and process improvement
• Ability to work independently + seek out solutions to problems
• Self-starter who can prioritize workload while meeting commitments.
• A team player who is willing to help their teammates as needed.
• Ability to communicate clearly and effectively to a diverse audience

Additional Considerations

• In ITQ, we are relied on to bring expertise and continuity to our business. It takes time to build the type of deep expertise that drives innovation and helps build bold brands. We will all consistently need several cycles of success to truly have an impact and develop key skills and capabilities. As you apply for new roles, it is important for you to know that we expect a minimum of 24 months in role to ensure you are set up to drive impact and results.
• Applicants must be currently authorized to work in India.
• International relocation or international remote working arrangements (outside of India) will not be considered.