Job Title: Front Office Receptionist
Location: Gurugram
Role Overview:
The Front Office Receptionist will be the first point of contact for all visitors and callers, responsible for creating a welcoming and professional environment. The role involves managing the front desk efficiently, handling incoming communication, coordinating with internal departments, and supporting basic administrative tasks.
Key Responsibilities:
Front Desk Management
- Greet visitors, clients, and guests in a professional and courteous manner.
- Manage incoming phone calls, emails, and inquiries; direct them to the appropriate departments.
- Maintain visitor logs and ensure adherence to office security protocols.
Administrative Support
- Handle daily correspondence, courier services, and mail distribution.
- Assist with scheduling meetings, conference room bookings, and event coordination.
- Support administrative tasks such as filing, data entry, and maintaining office supplies.
Customer Service & Coordination
- Ensure a positive front-office experience for clients and staff.
- Coordinate with housekeeping and facility management to maintain a neat and organized reception area.
- Assist HR and Admin teams in coordinating new-employee onboarding or guest visits when required.
Qualifications & Experience:
- Graduate in any discipline
- 14 years of experience in front office or customer service roles.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Pleasant personality, professional attitude, and strong multitasking abilities.
Key Skills:
Front Desk Operations | Customer Handling | Communication Skills | Administrative Support | Scheduling & Coordination | Time Management | Telephone & Email Etiquette | MS Office
