Front Office Receptionist

Company Description

meritpointe Academy is a new coaching institute for Classes 610 committed to building strong academic foundations. We focus on conceptual clarity, structured learning, and measurable progress across all core subjects. Through disciplined teaching and regular assessments, we will help students gain confidence and achieve consistent academic success.

Role Description

This is a full-time on-site role for a Front Office Receptionist located in Awadhpuri, Bhopal. The Front Office Receptionist will be responsible for greeting visitors, handling phone calls, managing appointments, and performing various front office administrative tasks. The role involves maintaining a professional and welcoming environment while assisting customers and visitors with inquiries and ensuring smooth front office operations.

Qualifications

• Professional phone etiquette and confident handling of parent and student inquiries
• Strong front desk management and admissions coordination skills
• Excellent interpersonal and customer service skills
• Clear verbal and written communication (English & Hindi preferred)
• Proficiency in computer operations including MS Office (Word, Excel) and Windows-based systems
• Ability to maintain records, manage attendance data, and assist with fee documentation
• Capability to multitask in a structured academic environment
• Prior experience in a school or coaching institute is preferred
• Minimum qualification: 12th pass

Compensation Structure

• Fixed monthly salary (based on experience)
• Performance-based incentives on successful admissions
• Annual performance bonus linked to institute growth