Company Description
HOTEL DEV RESIDENCY is located in Siwan, Bihar, India, specifically at Raj Complex, Station Road, Purana Quilla in the Rajgharana area. The company is dedicated to providing comfortable and exceptional hospitality services to its guests. With a focus on high-quality service, HOTEL DEV RESIDENCY has established itself as a trusted name in the local area. Its commitment to delivering excellent guest experiences has made it a standout in the region's hospitality industry.
Role Description
This is a full-time on-site role for a Front Office Receptionist located in Bangalore Urban district. The Front Office Receptionist will be responsible for greeting and assisting guests, answering and managing phone calls, handling booking inquiries, and ensuring smooth check-in and check-out processes. Additional responsibilities include maintaining a professional and welcoming front office environment and providing exceptional customer service to all visitors and guests.
Qualifications
- Proficiency in Receptionist Duties, Front Office operations, and general hospitality services
- Strong Customer Service skills to manage guest inquiries and deliver a welcoming experience
- Excellent Communication and Phone Etiquette for professional verbal and written interactions
- Ability to work well under pressure and manage multiple tasks efficiently
- Prior experience in a front office or customer-facing role is a plus
- High school diploma or equivalent; additional certification in customer service or hospitality management is an advantage
- Proficiency in basic computer skills and familiarity with booking or reservation systems
