Front Office Manager

Key Deliverables:

• Manage end-to-end admission process and track prospective parent interactions
• Maintain student data, admission/withdrawal records, and inquiry logs
• Coordinate with school teams for parent orientations and presentations
• Curate and update reception displays, notice boards, and call registers

Role Responsibilities:

• Act as first point of contact for all parent inquiries and visitors
• Address and resolve queries from prospective and existing parents
• Maintain communication records and prepare feedback reports
• Provide administrative support and ensure high-quality customer experience