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You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club.
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Director of Rooms or Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.
Destination Hotels is a privately held lodging management company headquartered in Englewood, Colorado. It is the United States' largest independent hospitality management company, representing 40 luxury and upscale hotels, resorts and golf clubs internationally
Job ID: 149011173
Skills:
Outlook, Microsoft Office, Access, Excel, Word, Teams
Skills:
Telephone services, Porter services, Guest reservations, Guest registration, Concierge Services, PBX procedures
Skills:
Communication Skills, Customer Service, Guest Services
Skills:
Team Management, Leadership, Knowledge of local attractions, Motivational Skills, Multitasking, Financial Awareness, Interpersonal Abilities, Problem-solving, Communication, Guest service orientation
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