Position: Front Office Intern
Location: Orion Group of Hotels (Multiple Properties)
About the Role
Front Office Interns will support the reception team in daytoday operations and learn how a professional hotel front office runs. This role is only for students from a Hotel Management college background who want handson exposure in hotels.
Key Responsibilities
- Welcome guests at the reception and assist with checkin and checkout under supervision.
- Help with handling reservations, guest registrations and room key preparation.
- Provide basic information to guests about the hotel, facilities and nearby places.
- Coordinate with housekeeping and other departments for room status and guest requests.
- Assist in handling phone calls, emails and messages at the front desk.
- Support the team in preparing bills, taking payments and maintaining front office records.
Requirements
- Currently pursuing Diploma / Bachelor's in Hotel Management or Hospitality from a recognised institute.
- Mandatory front office internship or OJT as part of the course.
- Good communication skills in English and Hindi; polite and guestfriendly attitude.
- Basic computer knowledge; willingness to learn hotel PMS and OTA processes.
- Ready to work in shifts as per hotel operations.
