Front Office Executive

Position: Front Office Associate/ Executive

Company: Svenska Design Hotels, European hospitality chain from Sweden

Location: Upscale Boutique Hotel in Lokhandwala Complex, Andheri West, Mumbai

Salary: Rs.1.80 to Rs.3.00 lacs per annum

Experience: 2+ years of front-office experience in a business hotel

Responsibilities:

• Guest Engagement: Warmly welcome guests & ensure a seamless stay
• Operations: Manage check-ins, check-outs & reservations
• Communication: Handle guest inquiries with excellent English proficiency
• Service Excellence: Maintain top hospitality standards
• Revenue Growth: Support upselling & cross-selling

Qualifications:

• Degree/ Diploma in Hospitality Management
• Front office experience with guest service passion
• Excellent interpersonal & leadership skills
• Fluent English; additional languages a plus
• Proficiency in hotel management software
• Flexible & adaptable in a fast-paced environment

Apply with resume & salary details at [Confidential Information]