Front Office Executive

Company Overview:Pravasa Hotels is a renowned hospitality brand committed to providing exceptional guest experiences. With a focus on personalized service and attention to detail, we strive to create memorable stays for our guests. We are currently seeking a Front Office Executive to join our dynamic team and contribute to maintaining our standards of excellence guest service.

Position – Front Office Executive

Location – Vadodara

Roles & Responsibilities

·        Greet guests warmly and assist them with check-in and check-out processes

·        Provide information about hotel facilities, services, and local attractions

·        Handle guest inquiries and resolve any issues promptly and professionally

·        Process payments and maintain accurate records of guest transactions

·        Answer phone calls and direct them to the appropriate department or person

·        Assist guests with luggage and other requests

·        Maintain a clean and tidy front desk area

·        Collaborate with other hotel staff to ensure guest satisfaction

·        Performs all duties at the Front Desk as necessary.

Qualifications and Skills

·        Bachelor's degree or Diploma in a related field.

·        Previous experience preferably in a hospitality Industry

·        Excellent communication and interpersonal skills

·        Strong organizational skills and attention to detail

·        Ability to multitask and work efficiently in a fast-paced environment

·        Proficiency in MS Office and hotel management software

Join Pravasa Hotels and become an integral member of our dedicated Front Office team!