Front Office Executive

MDIndia Health Insurance TPA Pvt. Ltd., established in 2000, specializes in providing Third Party Administration (TPA) services to the Indian health insurance sector. With over 8,000 professionals, including 1,000 medical experts, the company caters to more than 25 crore lives across India through a strong network of over 150 branches and 19,000 empaneled hospitals and service providers. MDIndia is ISO 9001:2018 and 27001:2018 certified, and partners with all Public Sector Undertakings (PSUs) and 25 private insurance companies. Our focus is on delivering excellence through integrity, client value retention, respect, and the use of advanced automation in healthcare services.

We are seeking a Front Office Executive for a full-time on-site role at our Bengaluru location. The Front Office Executive will manage day-to-day receptionist duties, greet visitors, answer and route calls, handle inquiries, and coordinate front office activities. The role also includes providing a high level of customer service, maintaining a professional environment, and ensuring the front desk operates efficiently to support daily operations.

• Strong Interpersonal Skills and ability to build professional relationships
• Proficiency in Receptionist Duties, including managing visitor interactions and handling incoming calls
• Excellent Communication skills, both written and verbal
• Exceptional Customer Service abilities to address inquiries and support clients effectively
• Experience in front office operations and a professional approach to workplace responsibilities
• Organizational skills, problem-solving abilities, and attention to detail
• Proficiency in basic administrative tasks and familiarity with office tools
• Previous experience in a similar role and multilingual skills are a plus