Front Office Executive

Company Description

Labonel Fine Baking specializes in crafting fresh, delectable baked goods, ranging from brownies and cupcakes to cookies and teacake loaves, using the finest ingredients without preservatives. Committed to sustainability, we operate small-batch production to minimize waste and ensure freshness while reducing our carbon footprint. Customers can enjoy a unique taster platter experience, sampling various flavors and products to make informed choices. Our outlets feature in-house kitchens staffed by passionate bakers who ensure quality and consistency. Guided by a commitment to freshness, elegance, and the comforting essence of homemade baking, Labonel Fine Baking has earned a beloved place in customers hearts.

Role Description

This is a full-time, on-site role for a Front Office Executive based in Hyderabad. The Front Office Executive will be responsible for managing receptionist duties, welcoming and assisting customers, maintaining smooth front office operations, and delivering exceptional customer service. Additional responsibilities include coordination with team members, answering queries, and ensuring a warm and professional experience for every customer.

Qualifications

• Strong interpersonal skills and exceptional customer service abilities, communication skills
• Hotel management background or hospitality background
• Experience in managing receptionist duties, including handling phone calls and appointments
• Effective communication skills, both verbal and written
• Familiarity with front office operations, including organization and coordination
• Ability to handle multiple tasks with attention to detail and professionalism
• Proficiency in basic computer applications and office tools is a plus
• A positive attitude and the ability to work collaboratively with team members
• Prior experience in a customer-facing or hospitality role is an advantage