Job Title: Front Office Executive
Location: DLF Phase 1, Gurgaon
Key Responsibilities
Front Office & Parent Interaction
- Greet and assist parents, students, and visitors in a professional and courteous manner
- Handle inquiries related to admissions, school policies, and general information
- Manage incoming calls, emails, and walk-ins efficiently
- Maintain visitor records and front desk logs
Outreach & Communication
- Act as a liaison between the school and parents for regular updates and announcements
- Draft and send emails, circulars, and notices to parents
- Coordinate communication regarding events, meetings, and school activities
- Ensure timely follow-ups on parent queries and concerns
Administrative Support
- Handle documentation and data entry related to CBSE requirements
- Assist in preparing reports, forms, and compliance documents
- Support admission processes and documentation
CBSE Data Management
- Manage and update CBSE portal data accurately
- Ensure compliance with CBSE guidelines and timelines
- Coordinate with internal staff for data collection and verification
Coordination & Operations
- Work closely with teachers and administrative staff for smooth daily operations
- Assist in organizing school events, PTMs, and outreach activities
- Ensure proper record-keeping and documentation
Required Skills & Qualifications
- Bachelor's degree in any discipline
- 2–5 years of experience in school administration / front office / customer-facing role
- Strong communication skills (spoken and written English)
- Proficiency in MS Office (Word, Excel, Outlook)
- Familiarity with CBSE processes and portals (preferred)
- Good interpersonal and organizational skills
- Ability to multitask and handle a dynamic school environment
- Time management and coordination skills
