Front Office Executive

What this job involves:

• Serve as the first point of contact for visitors and employees at the front desk
• Provide a warm, professional welcome and assist with directions or queries
• Handle all incoming and outgoing calls and manage call distribution professionally
• Maintain and improve the front office environment, including display of magazines/newspapers
• Maintain and update administrative records and databases (e.g., call logs, client contacts)
• Perform general administrative duties and support help desk operations
• Ensure compliance with company regulations and procedures
• Contribute to monthly management reports and client documentation
• Participate in emergency evacuation drills and procedures
• Support conference room management, events coordination, and flower arrangements
• Develop and maintain reception policies and procedures

What we're looking for:

• Graduate in any discipline
• 1–5 years of experience in front desk management or receptionist roles
• Experience in client reporting and continuous improvement initiatives
• Strong computer literacy and ability to manage multiple systems
• Knowledge of occupational safety requirements is a plus
• Excellent people skills and a strong customer service orientation
• Ability to multitask and interact with individuals at all organizational levels

What JLL offers:

• Entrepreneurial and inclusive work environment
• Opportunities for personal and professional growth
• Total Rewards Program with competitive pay and benefits