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JLL

Front Office Executive

2-4 Years
3 - 3.23 LPA(estd)
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  • Posted 11 hours ago
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Job Description

Duties & Responsibilities

What this job involves

Site Operations

  • Create a comfortable, welcoming and hospitable experience for employees and their guest.
  • Boost agility in the workplace by managing up-to-date visitor information.
  • Handle internal & external calls and correspondence.
  • Anticipate client needs through observation to create memorable experiences.
  • Manage stationery requisition and related inventory management.
  • Adhoc responsibilities assigned by Workplace Manager.

Customer Services

  • Foster a sense of community and create happiness at work for our team, our client and their guest.
  • Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.

Visitor Management

  • Provide personable and efficient visitor registration services.
  • Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
  • Enhance safety and security of our client's facility by management of visitor movement.
  • Execute emergency response plan to ensure safety of client and guest when necessary.

Concierge Services

  • Deliver concierge service with local expertise and insider knowledge.
  • Manage transportations request from visitors and employees.

Conference Meeting Room Booking

  • Assist & educate client to achieve optimization and efficiency for meeting room bookings.
  • Enhance user comfort and services by efficient turnaround of meeting rooms.
  • Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Mail Delivery Services

  • Organise receipt and deliveries of all mails and courier services.
  • Manage mail distribution records and mail logs .

Candidate Specification

Experience

  • 2-years experience in Hospitality and/or Tourism sector or related professional area
  • Prior experience to manage meeting room services is an advantage
  • Diploma from an accredited institute

Task Skills

  • Proficiency with Microsoft Word, Excel and PowerPoint.
  • Good command of verbal and written English

Personal Skills

  • Ability to meet tight schedules and deliver high quality of work
  • High level of communication and interpersonal skills

More Info

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About Company

Job ID: 143841305

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