Front Office Executive

Drikveda Eye Hospital is a passionate, patient-centric startup dedicated to delivering comprehensive, ethical, and state-of-the-art eye care. As a one-stop destination for eye health services, the hospital combines innovative technology with a commitment to compassion and personalized attention. Based in Bengaluru, Drikveda focuses on precision, continuous learning, and providing the best outcomes for patients. The team's dedication to empathy, transparency, and excellence ensures a warm and trusting environment for all. At Drikveda, restoring sight is more than a goal—it's about helping patients regain confidence and joy.

This is a full-time, on-site role for a Front Office Executive based in Bengaluru. The Front Office Executive will be responsible for welcoming and assisting patients, managing appointment scheduling, handling patient inquiries, and ensuring smooth front-desk operations. Key tasks include managing phone calls, providing patient support, maintaining front office records, and offering top-notch customer service in alignment with the values of the hospital.

• Strong communication and interpersonal skills to engage warmly and professionally with patients and colleagues.
• Proficiency in receptionist duties, including managing appointments, phone calls, and maintaining front office operations.
• Customer service experience to ensure patient satisfaction through a welcoming and supportive environment.
• Knowledge of front office procedures and systems for efficient day-to-day operations.
• Organizational skills and attention to detail for accurate record-keeping and task prioritization.
• Proficiency in basic computer applications and software relevant to office management.
• Ability to work collaboratively as part of a team while also being self-motivated and proactive.
• Previous experience in a healthcare or hospital setting is a plus.