Company Description
Drikveda Eye Hospital is a young and dynamic startup dedicated to providing comprehensive and high-quality eye health care. We are deeply committed to placing patient care above everything, offering state-of-the-art treatment across all ophthalmic specialties. Backed by a skilled and enthusiastic team, we embrace innovation, continuous learning, and cutting-edge technology to deliver safe and effective care. Our approach combines surgical precision with compassion, transparency, and personalized attention to create an exceptional patient experience. At Drikveda, we aim to restore not just vision but also confidence, freedom, and joy for every individual we serve.
Role Description
This is an on-site, full-time role for a Front Office Executive, located in Bengaluru. The Front Office Executive will be responsible for managing receptionist duties, attending to patients, and ensuring a welcoming and professional environment. Key daily tasks include handling appointment scheduling, managing patient check-ins and queries, and offering excellent customer service. Coordination with different departments and ensuring smooth front office operations will also be integral to the role.
Qualifications
- Strong Interpersonal Skills and the ability to build positive relationships with patients and colleagues
- Proficiency in carrying out Receptionist Duties, including managing schedules and maintaining records
- Effective Communication abilities, both verbal and written
- Customer Service skills to ensure a pleasant and efficient patient experience
- Experience in Front Office operations, including familiarity with clinic or hospital procedures
- Proven organizational and multitasking capabilities
- Computer proficiency, including experience with scheduling software is a plus
- Previous experience in a medical or healthcare setting is preferred but not mandatory
