Company Description
Courtyard Bengaluru Hebbal offers a luxurious 5-star experience in the heart of Bengaluru North, overlooking the serene Nagavara Lake. The hotel features upscale rooms and suites, many with stunning lake views, as well as an executive lounge for high-tier guests. Guests can enjoy a range of culinary options, from a rooftop restaurant serving Indian cuisine to a global buffet. Additional amenities include a rooftop infinity pool, a modern gym, and a spa offering custom treatments. With over 8,500 square feet of event space and proximity to Manyata Tech Park and popular attractions, the hotel is a prime destination for both business and leisure travelers.
Role Description
This is a full-time on-site role for a Front Office Executive at Courtyard by Marriott Bengaluru Hebbal in Bengaluru North. The Front Office Executive will handle day-to-day front office operations, including assisting guests with check-ins and check-outs, managing bookings, and addressing inquiries. Additional responsibilities include ensuring a high standard of customer service, coordinating with other departments, and maintaining an organized and professional reception area.
Qualifications
- Strong interpersonal skills and the ability to build and maintain positive guest relationships
- Proficiency in receptionist duties and front office operations
- Excellent communication skills, including written and verbal communication
- Proven customer service expertise to ensure a seamless guest experience
- Attention to detail, multitasking abilities, and professional demeanor
- Prior experience in hospitality or front office roles is an advantage
- Proficiency in using hotel management or booking software is a plus
