Company Description
Comfort Inn Alstonia is a hospitality company headquartered in Amritsar, Punjab, India. Situated near the Passport Office in Ranjit Avenue, the hotel provides guests with quality service and a comfortable stay experience. With a commitment to delivering excellence, Comfort Inn Alstonia offers a welcoming atmosphere and strives to meet the diverse needs of its guests. The location and thoughtful amenities make it a preferred choice for travelers in the region.
Role Description
This is a full-time, on-site role for a Front Office Executive, based in Amritsar. The Front Office Executive will be responsible for managing receptionist duties, coordinating front office operations, and ensuring excellent customer service. Daily tasks include welcoming guests, handling inquiries, managing bookings, and facilitating smooth communication with other departments to ensure high-quality guest experiences.
Qualifications
- Interpersonal skills to engage with guests and handle interactions professionally and courteously
- Proficiency in receptionist duties and front office operations
- Strong communication and customer service skills to address guest inquiries and concerns effectively
- Ability to handle administrative tasks, multitask, and work collaboratively with the team
- Proficiency in using office and booking management software is an added advantage
- Organizational skills and attention to detail to manage guest check-in/check-out processes smoothly
