Company Description
Lords Hotels & Resorts is a chain of 70 distinguished and independently owned 3/4 star true value hotels, inns, and resorts. Each property features its own unique personality, artful furnishing, and prime locations. Lords offer luxurious accommodations for discerning business travelers, combined with a warm ambiance and an array of memorable touches served by a team of dedicated professionals.
Role Description
This is a full-time on-site role for a Front Office Executive located in Ankleshwar. The Front Office Executive will be responsible for performing receptionist duties, including greeting guests, managing reservations, and handling inquiries. Additional responsibilities include maintaining clear communication with guests and other team members, providing exceptional customer service, and ensuring smooth front office operations on a day-to-day basis.
Qualifications
- Interpersonal Skills and Communication skills
- Experience in Receptionist Duties and Customer Service
- Expertise in Front Office operations
- Professional demeanor and ability to work in a team
- Excellent problem-solving skills and the ability to manage multiple tasks
- Previous experience in the hospitality industry is a plus
- Bachelor's degree in Hotel Management or related field preferred
