We are seeking Front Office Assistant to join our team. You will be responsible for handling the front desk and also assisting with some insurance-related tasks. The ideal candidate should possess a good command of English, be organized, and have the ability to multitask effectively in a fast-paced environment.
Responsibilites:
- Greet and welcome visitors in a friendly and professional manner.
- Answer, screen, and forward incoming phone calls, ensuring proper call management.
- Assist with basic insurance-related tasks, such as documenting and tracking insurance policies and liaising with clients and insurance companies.
- Handle day-to-day administrative tasks like scheduling appointments, maintaining files, and managing correspondence.
- Ensure the reception area is clean, organized, and welcoming at all times.
- Provide information to clients and visitors about the companys services, including insurance-related queries.
- Coordinate and assist with insurance document preparation, follow-up on pending tasks, and ensure timely processing.
- Support other administrative functions as required by the team.
Requirements
- Excellent communication skills, both written and verbal, with a strong command of English.
- Basic knowledge of insurance processes (preferred but not mandatory).
- Freshers or graduates are welcome to apply.
- Ability to work efficiently and manage time effectively.
- Proficient in MS Office (Word, Excel, Outlook).
- Pleasant personality with a strong sense of professionalism and customer service.
- Ability to multitask and handle different responsibilities simultaneously.
- Must be proactive and show initiative in completing assigned tasks.
Preferred Skills:
- Prior experience in a receptionist or customer service role is a plus.
- Basic understanding of insurance terminology and policies (desirable).
Benefits
- Career growth & learning opportunities
- Team-building & fun work culture
- Performance bonuses as per company policy
