Front Desk Receptionist

Company Description

STRYV FIT isn't just a gym it's a movement. Here, fitness meets purpose, and every session is designed to push you beyond the ordinary. From MMA to strength & conditioning, and cutting-edge equipment in a raw, industrial space, we build more than strength. We build a community that lifts, stryvs, and thrives together. Welcome to STRYV FIT, where you can redefine your limits.

Role Description

We're looking for someone who thrives in a fast-paced environment, loves connecting with people, and has a passion for health and fitness. This hybrid role combines front desk reception, client engagement, sales, and light operations management. You'll be the first point of contact for our members and prospects, helping create an exceptional gym experience from the moment they walk in the door

Sales & Client Engagement

• Conduct tours of the facility and confidently explain membership options
• Follow up with leads and prospects to drive new membership sales
• Achieve monthly sales and retention goals
• Build strong relationships with members to increase satisfaction and referrals

Management & Operations

• Oversee daily front desk operations and assist with opening/closing procedures
• Support management in scheduling staff and coordinating team communications
• Track member attendance, payments, and performance metrics
• Assist with marketing efforts (social media, events, challenges, etc.)

Qualifications

• Prior experience in sales, front desk, or customer service (fitness industry preferred)
• Strong communication and interpersonal skills
• Highly organized and detail-oriented
• Comfortable using gym management software or CRM tools
• Passionate about fitness, wellness, and helping others achieve their goals
• Flexible schedule (availability for early mornings, evenings, and weekends a plus)