Front Desk Receptionist

Company Description

Krishna Netralaya is a chain of tertiary-care eye centers located in Gurugram, committed to providing high-quality eye care services to patients while adhering to the highest standards of medical ethics. Our centers are equipped with state-of-the-art operation theatre and high-end equipment imported from leading brands in the USA, Japan, and Europe.

Role Description

Krishna Netralaya is seeking a full-time Front Desk Receptionists to work on-site at our Sector 48 and Sector 90 centres in Gurugram. The Front Desk Receptionist will be responsible for day-to-day tasks such as answering calls, scheduling appointments, handling patient inquiries, billing, maintaining files, and performing other front desk duties as needed.

Qualifications

• Phone etiquette and strong communication skills
• Experience in customer service, with a positive attitude and a friendly disposition
• Familiarity with basic front desk tasks and computer skills including Microsoft Office
• Ability to work in a fast-paced environment, multitask, and remain calm under pressure
• Attention to detail and the ability to follow instructions and procedures accurately
• Graduation in any discipline. Post-graduates will be given preference. Resume should clearly state the dates of graduation/post-graduation and whether the graduation/post-graduation was through correspondence/distance learning or on-campus
• Fluency in English and Hindi languages is a plus

Other attributes

• This is a full time (in-office) position at the Krishna Netralaya eye centres in Sector 48 and Sector 90 Gurgaon
• Working days: 6 days a week

To apply

• Email your CV/resume to [Confidential Information]
• Subject of the email should be Resume for Front Desk Receptionist
• Attached CV/Resume should be named as your name e.g. if your name is Amit Kumar, the CV should be named Amit-Kumar.docx or Amit-Kumar.pdf