Front Desk Receptionist

Job description:

Department: Administration

Position: Receptionist cum Admin Executive

Experience: 1–3 years preferred

Qualification: Graduate; candidates with a Hotel Management background will be preferred.

Job Summary

We are looking for a well-spoken, presentable, and organized Receptionist cum Admin Executive to manage front-desk operations, administrative activities, documentation, and MIS reporting. The ideal candidate should have excellent communication skills, a professional attitude, strong organizational abilities, and good working knowledge of MS Office.

Key Responsibilities

• Front Desk Management: Welcome and attend to visitors, handle incoming calls, manage appointments, and ensure a professional reception experience.
• Communication: Handle telephone calls, emails, and correspondence in a polite and professional manner.
• Administrative Support: Manage day-to-day administrative activities, maintain office records, and coordinate with internal departments.
• Documentation: Prepare, organize, update, and maintain files, registers, reports, and other important documents.
• MIS Reporting: Prepare and maintain daily, weekly, and monthly MIS reports, trackers, and data sheets as required.
• MS Office Operations: Use MS Excel, Word, and PowerPoint for data entry, report preparation, documentation, and presentations.
• Record Management: Maintain accurate databases, employee or visitor records, and other administrative information.
• Coordination: Support meetings, appointments, courier management, and general office requirements.
• Office Management: Ensure the reception area and office environment remain neat, organized, and presentable.
• Other Duties: Perform additional administrative tasks as assigned by the reporting manager.

Required Skills and Competencies

• Excellent verbal and written communication skills in English and Hindi.
• Well-groomed, presentable, courteous, and professional personality.
• Good knowledge of MS Office, particularly MS Excel and MS Word.
• Ability to prepare MIS reports and maintain accurate data.
• Strong documentation, filing, and record-keeping skills.
• Good organizational, multitasking, and coordination abilities.
• Positive attitude, attention to detail, and a customer-service-oriented approach.

Preferred Candidate Profile

• A degree or diploma in Hotel Management will be an added advantage.
• Candidates with experience in hotel front office, guest relations, hospitality, or corporate reception will be preferred.
• Candidates should be comfortable handling both front-desk responsibilities and back-office administrative work.

How to Apply

Interested candidates may share their updated CV along with their current salary, expected salary, and notice period on [Confidential Information] and whatsapp on 8448688237