Front Desk Receptionist

Job Title: Receptionist cum Telecaller

Salary Range: 15,00025,000/month

Educational Qualification: Minimum 12th pass, preferred graduate.

Experience: 2+ years in the service-based industry, preferably with telecalling experience.

Key Responsibilities:

Reception Duties:

1. Client Greeting and Handling:

Greet visitors and clients warmly.

Direct them to the relevant department or staff member.

2. Call Management:

Handle incoming calls and transfer to appropriate departments.

Maintain a professional tone and resolve general inquiries.

3. Scheduling and Coordination:

Manage meeting room bookings and schedules.

Coordinate with the HR or management for interviews or client meetings.

4. Record Maintenance:

Maintain a visitor logbook and monitor office entries.

Update and manage records of inquiries and feedback.

Telecalling Duties:

1. Lead Follow-Ups:

Call prospective leads, explain services, and schedule appointments.

Follow up with clients and ensure a seamless onboarding experience.

2. Sales Assistance:

Pitch basic services to interested clients when the sales team is unavailable.

3. Data Management:

Update CRM with call logs, feedback, and lead status.

Key Qualities Required:

Fluent in English, Hindi, and Gujarati.

Strong communication and interpersonal skills.

Ability to multitask (reception and telecalling).

Professional appearance and demeanor.

Proficiency in MS Office and basic CRM software.

A proactive attitude to engage with clients and staff.

Next Step (Mandatory): Complete this Pre-Screen Test within 48 hours:

https://forms.gle/8ZSeiq4HJCmitnha8

Applications without this test will not be considered.