Sawadhee Traditional Thai Spa is seeking a warm, organized, and customer-focused Front Desk Executive to join our team. As the first point of contact for our clients, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth day-to-day operations.
Key Responsibilities:
- Appointment Management: Handle booking, rescheduling, and confirming appointments efficiently.
- Guest Relations: Provide exceptional service, addressing client inquiries and ensuring their comfort.
- Billing: Manage billing processes accurately, handling transactions with attention to detail.
- Client Greeting: Welcome clients with a friendly demeanor, setting a positive tone for their visit.
- Therapy Guidance: Assist clients in selecting appropriate therapies based on their needs.
Qualifications:
- Strong communication and interpersonal skills
- Proficiency in basic computer applications
- Customer service experience preferred
- Organised, reliable, and presentable
