About The Opportunity
A fast-growing organisation in the technology-enabled customer experience and business services sector (BPO & SaaS support). We deliver professional, client-facing services and maintain a polished corporate environment; the front desk is the first impression for visitors, partners and internal stakeholders.
We are hiring an on-site Front Office Executive to manage reception, inbound communications and basic office administration for our India locations.
Role & Responsibilities
- Welcome and register visitors: verify identity, issue visitor passes, and escort/coordinate with host teams.
- Answer, triage and route inbound calls on a multiline phone system; record accurate messages and escalate urgent enquiries.
- Manage reception-area operations: mail and courier handling, supply inventory, and maintaining a clean, professional lobby.
- Schedule and manage meeting rooms and appointments; coordinate calendars with teams and support simple AV/setup requests.
- Maintain logs and records in visitor management or CRM systems; perform accurate data entry and basic reporting when required.
- Support security and compliance procedures at entry pointscheck IDs, follow access protocols, and report incidents to facility/security teams.
Skills & Qualifications
Must-Have
- High school diploma or equivalent; college coursework preferred.
- Clear verbal communication in English and proficiency in a local language.
- Experience or demonstrable ability in frontline phone handling and visitor-facing roles.
- Proficiency with multiline phone systems and basic switchboard operation.
- Working knowledge of Microsoft Office (Word, Excel) and email/calendar tools (Outlook/Gmail).
- Accurate data entry, record-keeping and basic administrative skills.
Preferred
- Familiarity with visitor management platforms (e.g., Envoy) or CRM tools.
- Prior experience in corporate reception, hospitality, or facility administration roles.
- Customer service or front-office certification/training.
Benefits & Culture Highlights
- Structured on-the-job training and clear growth path into administrative, HR or facilities roles.
- Collaborative, professional office environment with supportive colleagues and stable on-site shifts.
- Competitive salary, statutory benefits and timely payroll; location-specific allowances where applicable.
Why Apply This is an excellent opportunity for freshers and experienced candidates who take pride in first impressions and efficient office operations. If you are organised, customer-focused and comfortable managing calls, visitors and basic admin on-site, we'd like to hear from you. Join Mindtel's front-office team and build a strong foundation in corporate operations.
Skills: microsoft office,basic,customer,office,clear,crm,operations,administrative
