Front Desk Attendant

Company Description

CataLife Health Care is a leading endocrinology hospital chain in South India, recognized for its commitment to exceptional healthcare services. Our organization is dedicated to providing specialized care and treatment tailored to each patient's needs. With a strong focus on innovation and patient well-being, we strive to make a positive impact on the communities we serve. CataLife Health Care embodies excellence and compassion in all aspects of its healthcare delivery.

Role Description

We are seeking a Front Desk Attendant for a full-time, on-site role located in Kerala, India. Responsibilities include greeting patients and visitors, managing incoming phone calls, scheduling appointments, and providing high-quality customer service. The Front Desk Attendant will also perform general clerical tasks such as maintaining records, managing correspondence, and supporting the operational needs of the healthcare facility.

Qualifications

• Strong Phone Etiquette and exceptional Receptionist Duties proficiency
• Demonstrated ability to perform Clerical Skills such as data entry and record management
• Excellent Communication and interpersonal skills
• Proven experience providing high-quality Customer Service in a professional setting
• Organizational skills with attention to detail and the ability to multitask
• Basic computer proficiency, including familiarity with office software
• Prior experience in a healthcare or customer-facing role is an advantage
• Fluency in English and Malayalam is preferred