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Freshers, voice process , hindi telugu and english , company digitide

Fresher
1.5 - 2.5 LPA
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  • Posted a day ago
  • Over 50 applicants
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Job Description

Description

Digitide is seeking freshers/entry-level candidates for the voice process role. The ideal candidates will be responsible for handling customer queries and providing excellent service in Hindi, Telugu, and English. This is a great opportunity to start your career in customer support with a dynamic team.

Responsibilities

  • Communicate effectively with customers in Hindi, Telugu, and English.
  • Resolve customer queries and issues in a timely manner.
  • Provide information about products and services to customers.
  • Document all interactions and maintain accurate records in the system.
  • Collaborate with team members to enhance customer service quality.
  • Participate in training sessions to improve communication skills and product knowledge.

Skills and Qualifications

  • Excellent verbal communication skills in Hindi, Telugu, and English.
  • Basic understanding of customer service principles.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Good listening skills and empathy towards customer needs.
  • Familiarity with computer systems and basic software applications.
Spotlight
  • Cafeteria, Rewards & recognition, Joining bonus

Master in Computer Application (M.C.A), Bachelor Of Computer Application (B.C.A), Any Graduate

More Info

Job Type:
Role:
Function:
Employment Type:
Open to candidates from:
Indian

About Company

Campus Marg India formally known as CMI , is set up with the vision of adding values to organizations by utilizing the human capital in the right way at the right corners through the most invincible man power. We believe human resource is the strength of any organization; It is with this understanding that we are driven to provide our clients with best talent and right cultural fit.

We offer expert services for executive leadership, mid-tier employees and contract staff in the fields of IT/ITES,BPO/KPO,FMCG/Retail /Healthcare/ Banking & BFSI/Industries.

We can rest assured that our specialist will act as an extension of your hr department and will work efficiently and tirelessly to speedily identify the right talent and get the job done.

CMI formed in the year 2009 in Hyderabad. Its formed as a Multiple Vertical Consulting Firm, we are spread in different verticals comprising of Staffing, Recruitment, Pay roll& Consulting.

Established with a simple goal, to be the leading consulting enterprise. We have achieved a milestone of 30 million turnover in 2013-14. Built with the strong belief of providing end-to-end consulting, and assist companies to receive information anywhere, anytime in most efficient and hassle-free format through CMI.

Job ID: 138267929