Looking to hire a freelancer for a six-month onsite engagement.
Key Responsibilities:
- Conduct Voice, Accent, and Communication Skills training sessions for new hires and existing employees for American English
- Assess trainees current communication and accent levels to design customized training plans.
- Develop and deliver modules on Accent Neutralization, American Pronunciation, Intonation, and Grammar usage.
- Train employees on telephone etiquette, customer interaction standards, and cross-cultural communication.
- Create and maintain training content, exercises, and audio/visual materials for continuous learning.
Role- Contractual (6 Months)
Work Mode- WFO (1 day work from home)
Required Skills & Qualifications:
- Bachelor's degree in English, Communication, or any related field (Master's preferred).
- Minimum 25 years of experience as a Voice & Accent Trainer, preferably in a BPO, EdTech, or Corporate Training environment.
- Strong command over American English pronunciation, vocabulary, and cultural nuances.
- Excellent presentation, coaching, and facilitation skills.
- Ability to assess learning needs and tailor training methodologies accordingly.
- Proficient in MS Office, Google Workspace, and basic e-learning tools.
Skills
- Voice & Accent
- Accent Neutralization
- American English
- Business Process Outsourcing (BPO)
- Freelancing
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