Fraud Risk
Location: Mumbai/Bengaluru
Role Overview: We are looking for an experienced Fraud Policy & Analytics professional (68 years) to strengthen fraud governance and data-led risk management across our E-commerce and Payments ecosystem.
The role will focus on fraud policy design, analytics-driven risk monitoring, rule optimization, chargeback analysis, and prevention strategy across:
- UPI / Card payments
- Gift Cards
- E-commerce (Grocery, Electronics)
- Refunds, cancellations & account deletion flows
- Account Takeover (ATO) & authentication risks
The ideal candidate should combine strong fraud domain expertise with hands-on analytics capability and a structured governance mindset.
Domain Experience
- 68 years in Fraud Risk / Trust & Safety within:
- Fintech
- Digital Payments
- E-commerce platforms
- Lending / BFSI
Strong understanding of
- UPI fraud risks
- E-commerce abuse patterns
- Refund & cancellation fraud
- Account Takeover (ATO)
- Payment authentication & device risk
Technical Skills
- Advanced SQL (mandatory)
- Python / SAS (preferred)
- Snowflake / Hive / BigQuery
- Dashboarding tools (Power BI / Tableau / Mixpanel)
- Strong data interpretation skills
Key Competencies
- Strong risk judgement & business balance
- Ability to prioritize high-impact fraud risks
- Structured problem solving
- Cross-functional stakeholder management
- Clear communication for senior leadership forums
Success Metrics
- Reduction in Fraud-to-Sales (FTS)
- Improvement in rule precision & reduction in false positives
- Faster LEA response & investigation closure
- Measurable improvement in chargeback ratio
- Strong audit readiness & regulatory compliance
